Pru15 Privacy Policy - Protecting Your Data

Information We Collect

Pru15 collects personal information from users, including registration details such as name, email address, and phone number, as well as local payment information in MYR. We also collect technical data about the devices and browsers used to enhance your experience.

We use cookies and similar technologies to track platform usage, enable smooth navigation, and optimize content delivery.

How We Use Your Information

User information is used to manage accounts, process financial transactions, deliver responsive customer support, and maintain platform security. We also use it for analytics and relevant marketing purposes to improve our services.

Data will not be shared with third parties without consent, except as stated in this policy or where required by law.

Cookies & Tracking

Pru15 uses cookies to save user preferences and gather statistical information about site usage. These cookies help deliver a personalized experience and reduce how often you need to log in again.

You can manage cookie usage through your browser settings, though this may affect certain platform features.

Data Storage & Security

All user data is stored on secure servers protected by modern encryption technology. pru15 follows strict security procedures to prevent unauthorized access, data loss, or disclosure.

We ensure that data is handled in accordance with Malaysia's privacy and data protection laws.

Sharing Information with Third Parties

Pru15 does not sell users' personal data to third parties. Data is only shared with trusted partners for payment processing, customer support, or legal compliance purposes. All partners are required to adhere to our data protection standards.

User Rights Over Data

Users have the right to access, correct, or request the deletion of their personal data held by pru15. Such requests can be submitted through our support channels.

We will respond to such requests in line with legal requirements and security considerations.

Changes to the Privacy Policy

Pru15 reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page and, where significant, users will be notified. Continued use of the platform after changes have been made constitutes acceptance of the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, you may reach the pru15 support team via live chat on the platform or email us at [email protected] (not as a hyperlink).

We are committed to respecting your privacy and handling your personal information with the utmost responsibility.

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